Reduce the Inconvenience with Compass
Use Compass with Confidence
Electric Accident Replacement Vehicles
We are always looking for talented and enthusiastic people to join our team.
Trusted By Over 250,000 Australians
Apply online or
call 1300 135 485
We assess your application to determine your non-fault status and once approved, have you back in a car the same day*
We deliver and collect to home, work or repairer.*
We deal with the at-fault insurer on your behalf to finalise the recovery of the cost of your replacement vehicle.*
1. Apply
Apply online or call 1300 135 485
2. Approve
We assess your application to determine your non-fault status and once approved, have you back in a car the same day*
3. Deliver
We deliver and collect to home, work or repairer.*
4. Finalise
We deal with the at-fault insurer on your behalf to finalise the recovery of the cost of your replacement vehicle.*
What You Need To Know
You pay no security or upfront costs, though we do require credit card details to which we can charge any tolls/fines/excesses/costs that may be applicable under the contract. Despite no upfront payment being made, Compass will provide you with a replacement vehicle while you remain contractually liable for the costs. We then seek to recover the costs from the at-fault insurance company directly.
Cost Recovery
To allow us to recover the costs you must co-operate with Compass if asked, which may include giving evidence in legal proceedings initiated by Compass in your name. The Rental Agreement and Mandate set out your rights and obligations in full. Once you have lodged an application you will receive these documents. Please read them carefully and speak to us about anything that you would like to clarify.
